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    joseph desilva
    Dec 20, 2021

    How to fix an Epson printer that is in error state?

    in General Discussions

    If the status of your printer says "Epson Printer in error state" there could be an issue with the printer itself. Ensure that the printer is turned on and that it is linked to your computer by Wi-Fi or a cable. Make sure it doesn't have any low paper or ink, and that the cover isn't open or the paper isn't jammed.

    How do I get my printer out of an error state?

    1. Make ports settings changes. Press the Windows logo key + R on your keyboard > type devmgmt.msc and hit Enter to open the Device Manager.

    2. Make sure that your printer is Online.

    3. Reinstall the printer driver.

    4. Set the Print Spooler service to automatic.

    5. Update Windows.

    1 comment
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    1 Comment
    P
    Peter Groft
    Mar 21

    Solution 1: Run Windows Troubleshooter

    1. In the Windows search bar, type “Printers” and press “Enter”.

    2. Click on “Devices and Printers”.

    3. A window showing a list of all the devices connected to your system will open up. Look for your Epson printer on this list.

    4. Right-click on your Epson printer.

    5. A dropdown menu will appear. Click on the option of “Troubleshoot”.

    6. Wait for the tool to detect and kill the problem. In case your problem is not solved, move to the next step.

    7. Open the “Start” menu on your Windows system.

    8. Now, click on “Settings”.

    9. Open the “Devices” section.

    10. Next, click on “Printers & Scanners”.

    11. On the list of printers and scanners, locate your Epson device. In case you can’t see your device, click on the button for “Add a printer or scanner”.

    12. Windows will automatically detect your Epson printer and provide you with the instructions to install it. Follow these instructions to complete this process.

    Solution 2: Check & Remove Printhead Blockage

    1. Turn off your Epson printer. It must be devoid of any power source.

    2. Open the printer cover to access the printhead.

    3. Slide the printhead towards the left.

    4. Turn on your printer to print a test page and observe the colors that seem to be affected.

    5. Then select “Tools” from the Control Panel of your Epson device.

    6. Select the option of “Print quality”.

    7. You may be prompted by the errors in the print quality report. Resolve these and press “Ok”.

    8. Then open the “Menu”, select “Settings”, and press “Ok”.

    9. From the “Tools” menu, select “Clean printhead” and press “Ok”.

    10. The cleaning process will take some time. Afterwards, you can use your device normally.

    Hope This Helps!

    Peter

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